Data Deletion Policy
At ArtEasts, we respect your right to privacy and control over your personal data. While our platform currently does not include an automated option for data deletion, we provide a secure and verified manual process for users to request the removal of their personal information from our systems.
1) Data Deletion Request
If you wish to have your account and associated personal data removed from our website, you can initiate a data deletion request by contacting us at:
📧 support@arteasts.com
Please include the following details in your email:
- Your full name
- Registered email address or mobile number
- A brief statement requesting data deletion
2) Verification & Confirmation
- Our support team will verify your identity to ensure the authenticity of the request.
- Once verified, we will contact you to confirm the deletion request.
- Only after receiving your explicit confirmation will we proceed with permanent data removal.
3) Data Removal Process
- After final confirmation, your personal data—including account information, contact details, and order history—will be permanently deleted from our active systems.
- Certain data may be retained as required by law or for legitimate business
purposes, such as:
- Compliance with financial or tax regulations
- Fraud prevention and dispute resolution
- Fulfilling legal obligations under applicable laws
- All retained data, if any, will be securely stored and restricted from active use.
4) Processing Timeline
- Once the deletion request is confirmed, the process will be completed within 15 business days.
- A confirmation email will be sent to you once your data has been successfully deleted.
Need help?
If you face any issues during the data deletion process, please contact our support team at support@arteasts.com.