Privacy Policy
At ArtEasts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or use our website www.arteasts.com (the “Platform”) and related services operated by Futuregenic Management Services.
By accessing or using our Platform, you consent to the collection and use of information in accordance with this Privacy Policy.
1) Information We Collect
a) Personal Information
When you register, make a purchase, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via payment gateways)
- Bank account details (for registered artists)
b) Non-Personal Information
- Browser type, device information, and operating system
- IP address and approximate location
- Pages visited, time spent, and usage behavior
- Cookies and similar tracking technologies
2) How We Use Your Information
- Process and fulfill your orders or transactions.
- Communicate updates, invoices, or delivery details.
- Register and manage your artist or customer account.
- Improve our website’s performance and user experience.
- Respond to inquiries, feedback, or support requests.
- Send promotional or service-related emails (only if you opt-in).
- Comply with legal obligations and prevent fraud or misuse.
3) Sharing & Disclosure of Information
We do not sell or rent your personal data to third parties. However, your information may be shared with:
- Trusted service providers (e.g., logistics partners, payment gateways) for order processing and delivery.
- IT and analytics providers who help us maintain and improve our systems.
- Government or legal authorities, if required by law.
- Artists (only name and delivery address, if required for fulfillment).
All third parties handling your data are required to maintain strict confidentiality and use it solely for the intended purpose.
4) Payment Information
All payment transactions are processed securely through certified third-party payment gateways. ArtEasts does not store your complete card details, UPI credentials, or CVV numbers. Sensitive financial data is encrypted and handled in compliance with PCI-DSS security standards.
5) Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, or enforce our agreements. Once no longer needed, the data is securely deleted or anonymized.
6) Cookies & Tracking Technologies
- Improve website performance and personalization.
- Remember your login preferences and shopping cart.
- Analyze website traffic and usage patterns.
You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Platform.
7) Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. This includes encryption, secure servers, and limited employee access to personal data. While we strive for complete security, no online system can guarantee absolute safety.
8) Your Rights & Choices
You have the right to:
- Access or update your personal information.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
- Request details about how your data is processed.
To exercise these rights, contact us at support@arteasts.com with the subject line “Privacy Request”.
9) Third-Party Links
Our Platform may contain links to external websites or services. ArtEasts is not responsible for the privacy practices or content of such third-party sites. We recommend reviewing their privacy policies before sharing any personal data.
10) Children’s Privacy
ArtEasts does not knowingly collect personal information from children under 18 years of age. If you believe your child has provided us with personal data, please contact us immediately to have it removed.
11) Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with the “Last Updated” date. Continued use of the Platform after such updates signifies your acceptance of the revised policy.
